Service & Support

Our local Service Technicians conveniently bring the repair solution to your scale, providing:

  • Truck scale system up time is critical to your profitability. When it fails or is not performing according to your requirements, you need your scale quickly returned to normal operation.
  • Fast intervention and turnaround times are key to minimizing scale downtime.  BD Scales  will repair your scale whenever it’s most convenient to you.
  • Fast response time
  • Giving training to the factory people about scales handling.
  • Providing tools and original spare parts
  • Local  support expertise
  • Quality of the products and services
  • Our growth to meet the changing demands
  • Our investment in our people and technology
  • Our business model to ensure profitability and long-term sustainability
  • Our Quality Management System which complies with the requirements of BSTI & Providing BSTI  Testing Certificate
  • Request Service/ Call Basis Service/Monthly Service/Contact basis Service
  • Spare Parts Sale
  • Preventive Maintenance
  • Future problems can be avoided
  • Truck Scale Software
  • Domain & Hosting
  • Website Design
  • CCTV Camera
  • Email Marketing

Preventive Maintenance

Having a trusted and reliable service supplier can keep your business moving and maximize ‘up-time’.

Lifetime support for your weighing scales and equipment

We are committed to providing high quality, lifetime service support for all of our weighing equipment. Dedicated technicians are on hand to install and maintain your equipment, including regular calibration, servicing and repair.

Maximizing efficiency and scale uptime

Focusing on regular preventative maintenance keeps your equipment working at maximum efficiency and reduces the likelihood of costly emergency breakdowns. Our highly trained service technicians will work with you to identify potential issues before they arise to ensure that your equipment is running reliably and accurately.

Calibration and re-verification services

We will ensure that your equipment is both accurate and compliant.  We offer re-verification of weighing equipment used for trade as well as standard accredited calibration services.

Ongoing training to optimize the support you receive

Each technician receives continuous training to perfect repair and maintenance skills and is kept abreast of essential disciplines including health and safety, environmental awareness and customer care.

For Technical Support and Service inquiries, contact our teams on: +88 01711-786824, +8801611-786824, +88 01723-939190

Thank you for your interest in Scales Sales & Service. We are excited for the opportunity to work with you and your company for any scale services or sales needs. We have over 10 years of combined experience at your fingertips.

We pride ourselves by working with the best quality of products, delivering the greatest care for our customers, and fast response to our customer’s needs. In addition to providing experienced technicians, we offer 24/7 hours of operation as well as on demand technical support. We also have five test trucks for your immediate service needs. Our Railroad Test Cart with sufficient test weights can certify any Railroad Track Scale.

The advantage of doing business with Scales Sales & Service is working with the best technicians in the industry. Our number one concern is for you, our customer. We want to ensure your scale needs are taken care of in an immediate fashion to ensure your business operations stay on track. We have a wide range of customers and can tend to any of your needs. We can sell, repair, install, or certify any scale ranging from light to heavy-capacity.

 

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